REFUND AND RETURNS POLICY

At QUICKREASSURE, we aim to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a comprehensive return and refund policy.

Returns

  • Eligibility for Returns: Products can be returned within 30 days of purchase. To be eligible, the item must be unused, in its original condition, and in the original packaging.
  • Non-returnable Items: Certain items are non-returnable, including gift cards, downloadable products, and perishable goods.
  • Return Process: To initiate a return, please contact our customer service team at info@quickreassure.click or call (828) 456-9563. You will need to provide your order number and the reason for return. We will provide you with a return shipping label and further instructions.

Refunds

  • Refund Process: Once we receive the returned product, we will inspect it to ensure it meets our return criteria. If approved, we will issue a refund to the original payment method. The refund will be processed within 7-10 business days.
  • Shipping Costs: Shipping charges are non-refundable unless the return is due to an error on our part (e.g., incorrect or damaged items).
  • Exchange: If you would like an exchange for a different product, you can return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or a full refund, including return shipping costs.

Contact Us

If you have any questions about our return and refund policy, please reach out to us:

EFFECTIVE DATE: December 7, 2024